Faults and emergencies
13 13 66

General enquiries
13 12 61

Questions and Answers

Search Results

A01. Which internet browsers can I use to access the Your Meter Data portal?

A02. How do I register for access to consumption data?

A03. Who is an authorised representative?

A04. How do I register as an authorised representative?

A05. As an authorised representative, how do I upload multiple NMIs to my portal account?

A06. What does all the industry jargon mean?

A07. How will you validate that I am authorised to request meter data?

A08. Identifying your property

A09. How do I obtain my consumption data?

A10. What do the different report types mean when I'm requesting meter data?

A11. How do I read the detailed report?

A12. How frequently is my consumption data recorded?

A13. When will I receive my consumption data?

A14. How do you calculate maximum demand?

A15. How do you determine the start and end time for my daily interval meter data in the summary format?

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the Australian Government's Energy Made Easy website to
compare your current energy offer to others in the market.

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